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Our Terms & Conditions

Welcome to Afloup.com! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use. Afloup.com is a website owned and operated by Afloup, a London, United Kingdom based business. The use of our website is subject to the following terms of use. We reserve the right to modify or terminate our website or services at any time without notice. You agree that Afloup is not liable to you or any third-party for any modification, suspension, or termination of our website or services.

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Afloup offers a monthly subscription service for drone and RC products. By subscribing to our service, you agree to pay the monthly subscription fee. Your subscription will automatically renew each month unless you cancel it. We reserve the right to change the subscription fee and the products offered in the subscription box without notice.

 

When you place an order on our website, you agree to pay the listed price for the product and any applicable taxes and shipping costs. We reserve the right to refuse or cancel any order for any reason. If we cancel your order, we will provide a full refund to you. We are not responsible for any errors in your shipping address. Please ensure that your shipping address is correct before submitting your order.

 

We offer refunds or replacements for defective products. If you receive a defective product, please contact us within 14 days of receiving the product. You can choose to return the product for a full refund or have it replaced. If you choose to have the product replaced a full investigation will commence, to prove the product is defective. If you choose to return the product, you are responsible for paying the return shipping costs.

 

All content on our website is owned by Afloup and is protected by copyright laws. You are not allowed to copy, reproduce, or distribute any content from our website without our permission.

 

Our website and services are provided on an "as is" and "as available" basis. We do not guarantee that our website or services will be error-free or uninterrupted. We are not responsible for any damages or losses resulting from the use of our website or services.

 

These terms and conditions are governed by the laws of London, United Kingdom. Any disputes arising from these terms and conditions will be resolved in London, United Kingdom.

 

We offer a monthly subscription service and individual product sales for drones and RC products. Our individual product sales offer a 30-day money-back guarantee. In order to be eligible for a refund, the product must be returned to us in its original condition and packaging, with the customer providing for all shipping costs.

 

We take the privacy of our customers seriously. We collect only the necessary information to process orders and do not share this information with any third-party companies. We use industry-standard security measures to protect your personal information.

 

We carefully select high-quality drones and RC products from our warehouse to provide a fun and educational experience for your child. Each box is crafted with safe and durable products that are built to last.

 

We offer free shipping for all of our subscription boxes and individual product sales. All orders are shipped within 1-5 business days and should be delivered within 3-45 business days, depending on your location.

 

If you have any questions or concerns, please contact us at support@afloup.com. By using our website and services, you acknowledge that you have read and agree to these terms and conditions.

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